Bookananny.mx

We exclusively provide our services within Mexico. We do not operate outside the country.

Bookananny.mx services operate on a first-come, first-served basis. Booking will be based on the availability of our Nannies.

There is a minimum of 4 hours required per session, including multiple sessions on the same day. Clients who stay out less than 4 hours should pay the 4-hour minimum.

To ensure your children receive the best care, there is a maximum of 3 children per nanny. If there are more than 3 children, a second Nanny should be hired.

Our Nannies will bring a "Childcare Waiver and Emergency Contact Form" That must be completed before the start of each session.

Our Nannies cannot administer medication of any kind (children or animals)

Our Nannies are not allowed to drive children, animals nor adults.

BookaNanny.mx provides childcare services only. Nannies will not clean or do any domestic work outside of cleanup from the time they have spent with the children during the reservation.

Your Nanny must identify herself by Saying her name and showing you a Mexican ID, INE, Drivers License or Passport

Be prepared with cash. Payment should be made in cash directly to your Nanny at the end of each session. Our preferred currency is MXN.

A meal should be provided to the Nanny by the client for every 4 consecutive hours of service.

There is a 10-minute tolerance, after 10 minutes the full hour will be charged.

There is a Late-night transportation fee of $300 MXN to make sure your Nanny gets home safe.

Last-minute cancellations will result in the charge of the full four-hour minimum.

BookaNanny.mx  is a referral service for "Nannies". The nanny works directly for you; not BookaNanny.mx. We make every reasonable effort to screen our Nannies, including police checks, reference screens, and in-person interviews. You agree to hold BookaNanny.mx, harmless from any damages incurred by the Nannies we refer.

You agree not to hire our Nannies directly through them, but to always go through BookaNanny.mx.

Travel Nanny

The client should also pay for the nanny’s travel expenses including but not limited to meals, accommodations, and activities (when she's doing them with you and/or your children).

The client should offer the Nanny a day and a half off per week.

The client must provide the nanny with a private room throughout the whole reservation.

On-duty time is the time when the Nanny is responsible for your children and can't leave to do something by herself.

Sleeping in the same room as children will be considered “On-duty time”.

Pet Sitting

At the moment we do not offer this service exclusively for animals.

Nannies' main focus will be the children. Nannies will be happy to keep an eye, play, feed and give all their love to your special friend while with your children.

Each dog and /or each cat counts as a "child", we operate on a 1:3 ratio.

To ensure everybody's safety your Nanny is not allowed to walk your pet while on childcare duty.

All animals must be trained and considered part of the children's family.

Nanny Concierge:

Similar to a Family Assistant, the rate will be based on each family's needs and workload.

Some of the activities your Nanny concierge can help with are:
Laundry, making phone calls, translating Spanish-English, bookings (tables, museums, tickets to events), running errands, grocery shopping, removing garbage, loading and emptying the dishwasher.

Your Nanny concierge can help with easy meals for your children but won't cook for the entire family.

Consider that some of the tasks might need to take place while the Nanny is not on childcare duty but will still count as "on duty time".